Frequently Asked Questions

What is the return Policy?

We offer a 7-day easy return policy for your peace of mind.
• If you receive a damaged, defective or wrong product, you can request a return within 7 days of delivery.
• The product must be unused, in original condition, and with all tags/packaging.
• Once your return is approved, you can choose either a replacement or a full refund (as per product availability).

📌 Note: Certain items like personal care products, and clearance sale items may not be eligible for returns due to hygiene reasons.

How can I place an order?

• Browse our website and select your favorite product.
• Click on “Add to Cart” and then proceed to “Checkout.”
• Fill in your shipping details, choose your payment method, and confirm your order.

What payment methods do you accept?

We accept:
• UPI (PhonePe, Google Pay, Paytm, etc.)
• Debit/Credit Cards
• Net Banking
• Cash on Delivery (COD)

When will I get my order

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

When will I receive my refund?

Refunds are processed within 5–7 business days after we receive and inspect the returned item.

How can I contact customer support?

You can reach us at:
📧 Email: yourpickartshop@gmail.com
📱 WhatsApp : 9209188502
⏰ Support Hours: 10:00 AM – 6:00 PM, Mon–Sun

Is it safe to shop online on this store?

Absolutely—our site uses secure SSL encryption and trusted payment gateways to protect your personal and payment data.

Do you ship all over India?

Yes ✅ We deliver across India, including metro cities, towns, and remote areas.